Appark Privacy Policy

This Privacy Policy applies to the services operated by Appark INTL Pte. Ltd. (Appark.ai project) (hereinafter referred to as "appark," "we," or "our") via the website appark.ai and related mobile or desktop applications (collectively, the "Services"). We understand the importance of protecting personal data and are committed to safeguarding your privacy in accordance with applicable laws and regulations. This policy explains what information we collect, how we use and protect that information, and the rights you can exercise.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to this policy. If you do not agree with any part of this policy, please discontinue your use of the Services.

1. Information We Collect

We may collect and process the following types of information when you use our Services:

  • Device and log information: We collect information such as your IP address, browser type and version, operating system details, access time, referrer pages, pages visited and session duration. This data helps us analyse traffic, diagnose server issues and ensure the security of the Services.
  • Account registration information: When you create an account or subscribe to a service, we collect the email address, username, password, contact details and billing information you provide. This information is used to create your account, deliver the Services and process payments.
  • Information you provide voluntarily: You may submit personal information through forms, surveys or communications with us, such as your name, profile photo, gender, date of birth, occupation and other details.
  • Usage data: We record how you interact with the Services, including visit frequency, click paths and the content you browse and engage with. This information helps us improve our products and Services.
  • Transaction information: When you make a purchase or subscribe through the Services, we collect details related to the transaction such as payment method, billing address and transaction history.

We do not intentionally collect personal information from individuals under 16 years of age. If we learn that such data has been collected inadvertently, we will delete it promptly.

2. How We Use Information

We use the information we collect for the following purposes in accordance with this policy and applicable law:

  1. Providing and maintaining the Services: To process account registrations, authenticate users, activate subscriptions, offer technical support and deliver customer service.
  2. Improving the Services: To analyse user behaviour and preferences, optimise product features and interfaces and enhance user experience.
  3. Communication and notifications: To send you messages related to the Services, billing and payment reminders, operational prompts and marketing or promotional information (you may opt out at any time).
  4. Ensuring security: To monitor and prevent fraud, abuse and other security risks and to protect the security of the website and user accounts.
  5. Compliance with law: To use or disclose your information as required by applicable laws, regulations or court orders.

3. Cookies and Similar Technologies

To provide a personalised experience and improve service quality, we may use cookies, pixel tags, local storage and similar technologies to collect and store information. These technologies may record your browsing preferences, device information and access behaviour. We use cookies for the following purposes:

  • Identifying and authenticating logged‑in users;
  • Remembering your preference settings;
  • Analysing website traffic and usage;
  • Improving website performance and security.

We do not use cookies for advertising without your consent and we do not share personal data with unauthorised third parties. You can disable or delete cookies in your browser settings, but doing so may affect the functionality of certain features.

4. Information Disclosure and Sharing

appark respects user privacy. We will not sell, rent or otherwise disclose your personal information except in the following situations:

  1. Service providers: We may partner with trusted third‑party service providers (such as payment processors, customer support providers or data hosting partners) to deliver the Services. These providers only access your information as needed to perform their services and are bound by strict confidentiality obligations.
  2. Legal requirements: We may disclose necessary information when required by law, regulation or court order, or to protect our rights, property or user safety.
  3. Corporate transactions: In the event of a merger, acquisition or sale of assets, your information may be transferred as part of the transaction. We will ensure that any recipient continues to be bound by this policy.

We do not use personal information for independent marketing by third parties, nor do we share identifiable browsing data with advertising partners.

5. International Data Transfers

Because we operate using cloud servers and partners worldwide, your information may be transferred and stored on servers outside your country or region of residence. We will take appropriate technical and organisational measures to ensure that cross‑border transfers comply with Singapore law, the European Union's General Data Protection Regulation (GDPR) and other applicable data protection regulations.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. When the information no longer serves a business or legal purpose, we will delete or anonymise it.

7. Data Security

We implement various security measures to prevent unauthorised access, disclosure, use, alteration or destruction of user information, including but not limited to data encryption, access controls, intrusion detection and regular vulnerability scans. While we strive to protect your information, the internet environment is not absolutely secure, and we cannot guarantee that information will never be compromised.

8. Your Rights

Depending on the applicable data protection laws, you have the following rights:

  • Right of access: You may request information about the personal data we hold about you and obtain a copy of it.
  • Right to correction: You may request that we correct inaccurate or incomplete personal information.
  • Right to deletion: Where permitted by law, you may request that we delete your personal information.
  • Right to withdraw consent: You may withdraw your consent to our collection and processing of your personal information at any time, although any processing prior to withdrawal will not be affected.
  • Right to restrict or object: In certain circumstances, you may restrict or object to our processing of your personal information.
  • Right to data portability: Where permitted by law, you may request that we provide your personal information to a designated third party.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond within the timeframe required by law.

9. Children's Privacy

Our Services are intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and become aware that your child has provided personal information to us without your consent, please contact us immediately. We will promptly delete such data once discovered.

10. Third‑Party Websites and Services

The Services may contain links to third‑party websites or services or integrate components provided by third parties (for example, a "like" button or other interactive features). These third parties may use cookies and similar technologies in accordance with their own privacy policies, which we do not control. We recommend that you review the privacy policies of any third‑party website or service you visit.

11. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature. Because there is currently no industry‑wide standard for DNT signals, our website does not respond to these signals at this time. We will continue to monitor developments and update our practices if a consensus emerges.

12. Changes to This Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice in a prominent place on our website. The revised policy will be effective once published; your continued use of the Services constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, comments or wish to exercise your rights under this policy, please contact us at:

We will endeavour to respond and resolve your concerns within a reasonable timeframe.

By continuing to use our Services, you confirm that you have read and understood this privacy policy and agree that we may process your personal information in accordance with it.